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°AI Chatbots

AI Agents for Customer Service

Significant increase in profits & cost efficiency

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Built on ChatGPT-4o from OpenAI

Up to 80% reduction in Resolution Time

Handles up to 75% of inquiries

Improved Customer Satisfaction Score

Try it yourself!

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Try our proven & ready-to-use templates

Customer Service Agent

This AI-powered customer service representative responds with professionalism, retains 100% of the information at all times, and operates 24/7

Internal Info Agent

This AI-powered Internal Trainer will handle everything from onboarding to keeping your employees informed and updated about internal processes, procedures, and know-how.

Lead Generation Add-ons

An AI-powered Sales representative that guides your visitors toward a buying decision, qualifying leads with the right questions, and scheduling appointments

You should try it yourself!

It´s simple – and amazingly good! 

Sign up for your free trial

Click `Create a new AI Agent´

Insert your website URL as knowledge base

Test it - see for yourself how amazing it is!

Here’s why you should choose ACEX AI Chatbots!

Value Proposition

Customer Service Agent

An AI agent functioning as a customer service representative can handle most simple inquiries, providing satisfactory responses to up to 75% of requests independently, while delegating only the more complex tasks to human colleagues.

 

This AI agent retains 100% of its knowledge at all times and operates 24/7 with the same high level of professionalism and service orientation.

 

As a result, human customer service representatives can focus on resolving more demanding issues and dedicating resources to continuously improving the AI agent’s knowledge base and instructions. Better for your customers, better for your employees, and better for your finances.

Lead Gen & Scheduling Add-ons

Potential customers are constantly finding their way to your website. The same goes for existing customers who might be open to purchasing more from your business.

 

This add-on for lead generation and appointment scheduling enhance the user experience for your visitors, provide excellent service, and pre-qualify leads interested in your products and services.

 

This allows your human sales representatives to concentrate on high-quality, pre-qualified leads, saving time and effort in the search process.

 

Optimal utilization of your employees results in higher time and cost efficiency, and increased revenue through better leads. Pretty much a no-brainer.

Still skeptical about chatbots?

Many users have experienced the frustration of dealing with «dumb» chatbots, often in situations when they’re already facing a problem they need to resolve. Even early AI chatbots had significant limitations and often provided poor user experiences.

In contrast, the latest AI chatbots, particularly those built on ChatGPT, deliver a vastly improved user experience that outperform human service.

 

→ Check out this case from Klarna

Get your own "Super Employees"!

Outperforming human agents in up to 75% of customer service tasks

Maximum Performance 24/7

Your agent knows everthing about your business

You can add URLs, files (pdf, doc, txt), FAQs, and QAs – serving as your knowledge base.

The agent will use your knowledge base as its primary source of information. This can be all or selected content from your website(s), Your complete FAQ, or any information like your product catalog, reports, whitepapers, articles, etc.

Ready-to-use prompt templates

Advanced Prompt Engineering

Custom System Prompts

We will fine-tune and add instructions (System Prompts) on how your agents should act and react. These are behavioral rules to handle any likely scenario in dialogue with visitors.

It defines the personality of the AI agent, the tone of the AI responses, guidelines on how the AI agent will respond, guard rails for edge cases, and formatting of the AI responses

This input trains your Al bot, instructing it on how to interact on top of the dynamic information loaded from the knowledge base about the business.

External agents & connected workstreams

Smart Integrations

Integrate with other platforms to engage & automate actions. The ACEX API allows you to connect AI chatbots with any other platform.

Send notifications, book meetings, log conversations in Google Docs, or integrate your chatbots into Instagram DMs, Facebook Messenger or WhatsApp.

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→  Connect to +7000 apps through Zapier

Pricing

°AI Chatbot Basic


Intelligent AI-powered chatbot for your business

$129 /month

 

 

INCLUDED


Custom Knowledge Base

with 500K Characters storage


 

Unlimited Website Embeddings

24/7 Customer Support

Unlimited User Accounts

Facebook & Instagram Integrations

°AI Chatbot PRO


Intelligent AI-powered chatbot for your business

$429 /month

 

 

INCLUDED


Custom Knowledge Base

with 1.25M Characters storage


 

Everything in Basic, plus:

Audio Chatbot with ElevenLabs API

API & Webhooks

Custom functions

Usage

 

ChatGPT-4o-mini

$0.002 /message

 

ChatGPT-4o

$0.004 /message

+Storage

Additional

1M characters

$99 /month

°AI Chatbot Premium


Unlimited characters

From $2500

Contact here

Knowledge Base

In your Knowledge Base, you can store plain text, documents (such as PDFs, txt, doc, docx, csv), and URLs from your website.

  • Basic: Offers 500,000 characters
  • PRO: Expands to 1.25 million characters
  • Premium: Provides unlimited characters.

 

What does 500,000 characters look like?

To put this into perspective, a standard A4 page with 11-point font typically contains approximately 4,000 characters. With the Basic plan, you have the capacity to upload data equivalent to around 125 A4 pages.

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